Pre-payment is required to confirm your booking at my office.
Rest assured, you have complete and total control over your appointment.
You have up to 24 hours before your appointment to reschedule or refund.
You receive an email confirming your appointment. There is a link in that email that allows you to reschedule or refund,
The 24-hour cancellation/rescheduling policy is strictly enforced by the automated booking system.
This keeps it fair for everyone.